Product Ideas Portal

I agree with the previous commenter. If it sees two jump clients with the same MAC, only take the newest one and auto-delete the older entry. We have duplicate entries as well because when a pc gets imaged, the old entry isnt being removed.

This is a big one for larger organizations like Universities. We image thousands of computers each year, and as of now, we have to manually delete each "old" entry. It would be great to have some way of removing the old one. For instance, if the appliance see's two jump clients listed for the same computer's mac address, it removes the older entry from the database automatically.

This would be a welcome feature. We support a classroom environment where many endpoints are reimaged all at once, and the field techs who initiate that process don't always let us know when that's happening. And then one day we are out of JC licenses...

We are also interested in the removal of duplicated hostnames as well. Overtime the same machine are being re-imaged multiple times. Every time a machine is re-imaged, a duplicated hostname is added, making it time consuming to manually remove all duplicate hostnames using the Rep Console.

Fiducia GAD are also asking for such a feature. In particular, they are interested in the removal of duplicates.

Applicable to other clients such as Rep/Access Consoles and Bomgar Buttons