I manage the tech team, and we have two Bomgar teams set up: English and Spanish.
While I need to be in the assignment rotation for the English team (i.e. keep auto-assign on in the console), I only want to be involved with the Spanish team to the point where I can view team activity, members, and sessions. I do not want to be assigned Spanish sessions.
There is no way currently in Bomgar to opt out of assignments as a manager on the team level. This would be a great option!!
(And currently needed for us).