Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

Want to stay anonymous? Don't worry, no email address or name fields are shared on the public portal. You can create an account which lets you vote on other people's ideas and receive updates when your idea's status changes.

To learn more about how an idea becomes a feature, check out this infographic.

Allow team managers to opt out of the session assignment rotation per team

I manage the tech team, and we have two Bomgar teams set up: English and Spanish.


While I need to be in the assignment rotation for the English team (i.e. keep auto-assign on in the console), I only want to be involved with the Spanish team to the point where I can view team activity, members, and sessions. I do not want to be assigned Spanish sessions.


There is no way currently in Bomgar to opt out of assignments as a manager on the team level. This would be a great option!!


(And currently needed for us).

  • Guest
  • May 24 2017
  • Unlikely to implement
  • Attach files