Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

Want to stay anonymous? Don't worry, no email address or name fields are shared on the public portal. You can create an account which lets you vote on other people's ideas and receive updates when your idea's status changes.

To learn more about how an idea becomes a feature, check out this infographic.

52 Vote

Productize the Real-Time Dashboard

The Integration team has developed this incredible Bomgar Real-Time Dashboard.  Every time I give a chat demo or we do a chat deployment, and they are increasing at a great rate in North America, the customer would like this feature.  We have already developed the code and we are already using it.  Sales for existing customers wants to package it as well, with the Metrics historical dashboards. I have a dozen customers that have asked for this.  

  • Guest
  • May 31 2017
  • Released
  • Apr 12, 2018

    Admin response

    This is available as of November 2017 as an add-on. Check out the details on our website, or contact your account rep for details.

  • Attach files
  • Guest commented
    1 Jun, 2017 03:18pm

    Now another customer is interested in this real time dashboard.

  • Guest commented
    31 May, 2017 01:20pm

    This would be a huge competitive advantage for Bomgar over competitors. The dashboard looks great and is simple to use and demo.