Currently we have the capability to force Groups to use two factor authentication. This same capability does not exist for Embassies. We can enable two factor for Embassies (The Rep has to login to the /login portal > My Account > Two Factor Authentication > Enable ) but as system managers have no way to enforce it. Please see Incident #502808 for reference.
Because all Embassy functions are now covered by Group Policies, the Embassy feature is being removed from Bomgar Remote Support.