Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

Want to stay anonymous? Don't worry, no email address or name fields are shared on the public portal. You can create an account which lets you vote on other people's ideas and receive updates when your idea's status changes.

To learn more about how an idea becomes a feature, check out this infographic.

Tie Bomgar Incidents for new licenses to customer P.O. numbers

At our company, we have multiple P.O.s generated by a variety of different geographical locations. When a purchase order is created, approved, paid for, and submitted to Bomgar, we get a License Update email with a Bomgar Incident number on it that says we have a new license for our Bomgar instance. However, we have no idea which customer of ours the new license is for, because requests for new licenses come in all the time. We have difficulty knowing which license pool to assign the new license to. There needs to be a way for Bomgar to tie in their Incident # with the actual purchase order to facilitate this.

  • Guest
  • Sep 8 2017
  • Future consideration
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