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We use Remote Support to support some of our teaching rooms on campus and one or two of them have a lectern in the theatre along with a remote projection box with a PC in it. Our support techs sometimes need to sit in the projection box and remote into the lectern in the theatre below while a speaker is presenting. We wouldn't want them particularly accessing other jump clients at that point so it would be great if we could create a desktop shortcut or even a shortcut within the rep console that would jump straight to a specific jump client for remote support without the need to find the client in a long list (and potentially hit the wrong one!)
The Most Recently Used Jump Item feature in 19.1 may partially solve this problem.