Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

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Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit A01-I-846 Desktop shortcut to frequently accessed systems.

Ability to create a shortcut to jump straight to a specific Jump Client Merged

We use Remote Support to support some of our teaching rooms on campus and one or two of them have a lectern in the theatre along with a remote projection box with a PC in it. Our support techs sometimes need to sit in the projection box and remote into the lectern in the theatre below while a speaker is presenting.  We wouldn't want them particularly accessing other jump clients at that point so it would be great if we could create a desktop shortcut or even a shortcut within the rep console that would jump straight to a specific jump client for remote support without the need to find the client in a long list (and potentially hit the wrong one!)

  • Guest
  • Oct 13 2017
  • Already exists
  • May 21, 2019

    Admin response

    The Most Recently Used Jump Item feature in 19.1 may partially solve this problem.