Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

Want to stay anonymous? Don't worry, no email address or name fields are shared on the public portal. You can create an account which lets you vote on other people's ideas and receive updates when your idea's status changes.

To learn more about how an idea becomes a feature, check out this infographic.

Custom Watermark Per Team

There is already a custom portrait for each rep, and a custom watermark. It's not that much of a strech to update the jump client to do a separate watermark per team. This way each team could have their own watermark show based upon who is the primary owner of the session, or maybe it's updated as the session is passed around. An example of this would be if a session is passed from First Level Support to 2nd Level Support, that the logo changes from the company logo - Service Desk, to the company logo - Email team, or something like that.


This would also be handy if we wanted to show a different logo for a Non-Company vendor that is using the Embassy feature.

  • Guest
  • Dec 5 2017
  • Future consideration
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