Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

Want to stay anonymous? Don't worry, no email address or name fields are shared on the public portal. You can create an account which lets you vote on other people's ideas and receive updates when your idea's status changes.

To learn more about how an idea becomes a feature, check out this infographic.

vPro User Consent

Currently Bomgar prompts for a vPro user consent screen if attempting to make a KVM connection when user opt-in is set to KVM. There is a secondary configuration item in vPo "Enable Remote Control of KVM Opt-In policy", that if configured is supposed to allow remote IT support to override the user opt-in setting.

This is the way it functions with RealVNC, if Enable Remote Control of KVM Opt-In policy is set to disable and user-opt in is set to KVM, you are prompted for a user consent code. If Enable Remote Control of KVM Opt-In policy is set to enable, no user code is presented regardless of the User Opt-In policy. 

I would like Bomgar to mirror the Real VNC function. Currently it only honors the user opt-in setting. 

  • Guest
  • Jan 12 2018
  • Future consideration
  • Attach files