Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

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Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit A12-I-45 Same installer package between versions.

Appliance support for jump client versions N-2 or even better N-3 Merged

We deploy the jump client to 6000+ PCs using our software deployment solution. We also include the client as part of our SOE build. It would be helpful for us if the Bomgar appliance could support older jump clients (N-2 or greater). We have number of PC that will be off the internal network for long periods of time. This can result in the bomgar jump client being more than one version behind. This results in them being orphaned from the appliance and we can't support of users properly.

As an example we are planning the upgrade to 18.1.1 from 17.1.2 but we still have some clients on version 16 of the jump client.

Being able to support and upgrade multiple older version of the client would remove this problem.

  • Guest
  • Jan 25 2018
  • Under evaluation