Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

Want to stay anonymous? Don't worry, no email address or name fields are shared on the public portal. You can create an account which lets you vote on other people's ideas and receive updates when your idea's status changes.

To learn more about how an idea becomes a feature, check out this infographic.

11 Vote

Uninstall Jump Client Password/Restriction

It would be great if I could prevent my Windows users from uninstall the Jump Client from their machines, by password protecting the uninstall. Some of my users are still admins on their machine (yes I know) and I cannot strip that privilege.

  • Guest
  • Mar 1 2018
  • Released
  • Apr 26, 2018

    Admin response

    Thank you for the idea. If you have already configured Bomgar to disallow uninstall from the systray icon, but users can still uninstall through add/remove programs, this is an area that gets deep into the permissions of Windows. You alluded to this is your comment, but we are working hard to enable organizations to restrict admin rights on end-users' machines and would continue to encourage that path. Of course, education of users as to how they limit their own ability to receive support by uninstalling in another potential path.