Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

Want to stay anonymous? Don't worry, no email address or name fields are shared on the public portal. You can create an account which lets you vote on other people's ideas and receive updates when your idea's status changes.

To learn more about how an idea becomes a feature, check out this infographic.

Large/Secured File Store

Frequently, I need to transfer large installation files to remote users. Pushing these files over VPN takes a very long time. I know my company is not alone in banning the use of sites like Dropbox, Google Drive, etc and I don't have access to FTP. It would be great to leverage the storage capacity of our Bomgar infrastructure to store files that could then be download much faster over the internet. I could access the portal from the remote session, put in my password to gain access to the store, then initiate the download. This would save loads of time.

  • Guest
  • Jun 26 2018
  • Already exists
  • Jun 26, 2018

    Admin response

    Hi Adam, thank you for your feedback!  Based on your description, it sounds like you could benefit from the new file size increase for canned script resource files (see here if you're not familiar with it).  Canned scripts are a great time saver when you have a task that needs to be performed on multiple machines, such as copying and even executing an installer.

    If canned scripts aren't your fancy, another way that folks solve this is to setup a protected network share that you can access as a rep, and then specify that share as an acceptable path for the in-session File Transfer tool.

    Feel free to reach out to our support team if you need help setting either of these up!

  • Attach files
  • Guest commented
    26 Jun, 2018 05:41pm

    I've all but the last update applied and it looks to me like the canned scripts resource storage and maximum file size is less than the file store (100mb). If this cannot be modified then I would say my idea stands as "not existing"