Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

Want to stay anonymous? Don't worry, no email address or name fields are shared on the public portal. You can create an account which lets you vote on other people's ideas and receive updates when your idea's status changes.

To learn more about how an idea becomes a feature, check out this infographic.

Option to install new Jump clients set with Windows Service to Automatic or Automatic (Delayed Start)

Jump Clients are installing with the Windows Service set to start Automatic (Delayed Start). This is fine, but inefficient. Having to wait up to 5 minuets for the Jump Client to reconnect after a restart is frustrating. We manually set the service to Automatic, but it is an extra step we are now required to perform every time we install a new Jump Client. Please give us the option in the Bomgar Console to select the way we would prefer for the service to be set upon install.

10-07-21: Please review this idea. 3 years since I posted this request. I still want it as badly now as I did then.

  • Guest
  • Jul 16 2018
  • Future consideration
  • Attach files
  • Guest commented
    13 May, 2020 05:32pm


    It really pisses off clients when they call in and you say it's not online yet, lets wait another 10 minutes!!!