Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

Want to stay anonymous? Don't worry, no email address or name fields are shared on the public portal. You can create an account which lets you vote on other people's ideas and receive updates when your idea's status changes.

To learn more about how an idea becomes a feature, check out this infographic.

24 Vote

Allow to disable GeoFluent translation during an active session.

As it stands now, if a session is started with translation active, the user or technician is not currently able to switch to typing in a different language other than what was originally started, if they decide they want to.

Currently, they need to finish out the session with translation turned on, or they need to start a new session and select a different "preferred language" from the chat landing page.

Need a "hot" on/off button selectable by both the user and technician that can be used during sessions.

  • Guest
  • Aug 21 2018
  • Under evaluation
  • Attach files
  • Guest commented
    19 Oct, 2018 02:08pm

    This has suddenly become a thing.  Technicians are now able to disable translation by right-clicking the icon.