Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

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Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit BRS-I-34 Show Active v. Passive Jump Client in Registry.

Add a registry key value to differentiate between Passive and Active Jump Clients Merged

We use an endpoint manager called IBM BigFix. We deploy jobs to particular machines by targeting a certain characteristic they have in common. For example, if we wanted to target all machines in our infrastructure that have Adobe Reader, we’d provide a “Relevance” statement that says (something like) “If exists a particular {Adobe GUID} within the HKLM\Software\... of the registry (then it’s relevant)”. Using this concept, we’d like to come up with a relevance that would target Jump Clients installed on a machine; however, we have a difficult time determining whether they are Passive or Active. This would not only benefit IBM BigFix, but a great deal to any environment with an endpoint manager. 

Bomgar, by its own design, limits the number of Active Clients to an Appliance. That means we need a way to manage the types of clients in order keep them in check, so we don’t use up those limits. And in order to do that, we need a way to know what clients are what type.

  • Guest
  • Aug 24 2018
  • Will not implement