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59 Vote

Possibility to see untranslated message when using Geofluent chat translation

When using the Geofluent translation in Bomgar chat, it would be useful to somehow be able to see the original, none translated message during the chat. That would enable both the analyst and the user chatting to do some basic validation of the translation, and especially see if terms and names are displayed correctly. It would also give a better sense of Control during the chat.

  • Guest
  • Sep 17 2018
  • Future consideration
  • Attach files
  • Guest commented
    17 Apr, 2019 12:44pm

    That is a very good idea, especially when network folder paths are provided by the user and then auto-translated, it's almost impossible to discover which folder did the user actually have on his mind.