Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

Want to stay anonymous? Don't worry, no email address or name fields are shared on the public portal. You can create an account which lets you vote on other people's ideas and receive updates when your idea's status changes.

To learn more about how an idea becomes a feature, check out this infographic.


Allow video recording to be in different formats - preferably MP4

Currently Bomgar ONLY records video in M4V format. This format is not widely compatible and is not supported in popular video editing software (like SnagIt 2018). This creates additional work where trimming videos is required as you MUST convert the video to a different format before you can edit it.

  • Guest
  • Sep 28 2018
  • Future consideration
  • Attach files