Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

Want to stay anonymous? Don't worry, no email address or name fields are shared on the public portal. You can create an account which lets you vote on other people's ideas and receive updates when your idea's status changes.

To learn more about how an idea becomes a feature, check out this infographic.


trigger a reboot when a representative unintentionally exits a Bomgar session

We are requesting a feature that will trigger a reboot when a representative unintentionally exits a Bomgar session. We need to specify per jump client whether or not to enable this feature. If the representative presses the "End Session" button, the client should not reboot. If the session ends due to a timeout or a connection error, the client should reboot. We need this feature because we support PCs deployed in secure locations. If we lose connection to a PC when we are servicing it in a non-locked down state, users can gain access to parts of the PC they are not supposed to access.

  • Guest
  • Oct 2 2018
  • Future consideration
  • Attach files