Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

Want to stay anonymous? Don't worry, no email address or name fields are shared on the public portal. You can create an account which lets you vote on other people's ideas and receive updates when your idea's status changes.

To learn more about how an idea becomes a feature, check out this infographic.


Change to Get Next button

Currently, the Get Next button obtains the oldest item regardless of queue.

If a tech is a member of multiple queues, the Get Next button should only pull from the queue currently selected.
Example, a tech is a member of queue 1 queue 2 and queue 3.  Currently queue 2 is selected and the oldest session in in queue 1.  Since queue 2 is selected, the button should only pull out of queue 2.

On the same token, if "My Queues" is instead selected, the Get next button would pull the oldest of those displayed.

  • Guest
  • Oct 24 2018
  • Future consideration
  • Attach files