Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

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Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit A01-I-2076 Want back the REFRESH-Button for Jump-Clients.

Jump Client Automatic Refresh list - option to switch back to manual Merged

Our appliance is in the US, however we have Rep Console users in far-away lands down-under that have 300mS network latency (ping) from their Console to the Appliance.  Ever since upgrading to v17 the Rep Client Jump List refreshes automatically, which is great if you're close to the Appliance,  but for users with 300mS latency the list of approx 500 Jump Clients takes 80 seconds to complete, crikey!, that's enough time to throw some shrimp on the barbie!

I'd like to see an option in the /login page (or Rep Client settings) to allow us to switch back to Manual Jump Client refresh mode.  Or, if you like to live dangerously,  update the Rep Console to measure the latency and make a decision to not auto-refresh if latency >XmS.


  • Guest
  • Nov 6 2018
  • Planned