Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

Want to stay anonymous? Don't worry, no email address or name fields are shared on the public portal. You can create an account which lets you vote on other people's ideas and receive updates when your idea's status changes.

To learn more about how an idea becomes a feature, check out this infographic.

22 Vote

Usage report based upon Teams

Create a new generic report that will provide usage data based upon teams for a specific window of time.  We continually have issues with product adoption and this report would allow us to know which teams are and are not using the product so we can follow-up with them to understand why they are not using the product.  Also, we will be able to follow-up with those who use it continually to assist and be an advocate to those who are not. 

For instance, it would be helpful to know that Team 1 (and the specific members of that team) had logged into Bomgar 20 times and had 30 sessions in the last month, quarter, year, etc.  Then in the same report, Team 2 and Team 3 did not log in at all.

  • Guest
  • Nov 9 2018
  • Planned
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