Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

Want to stay anonymous? Don't worry, no email address or name fields are shared on the public portal. You can create an account which lets you vote on other people's ideas and receive updates when your idea's status changes.

To learn more about how an idea becomes a feature, check out this infographic.


Basic Portal Customizations

Some basic portal customizations

7:35 am, August 25, 2016

Hi All,

We all know how much pain it is to customize our own Bomgar support portals with all those HTML and CSS. I believe these are some customizations that can be provided default by application itself:

1) Provide an option to set a background image for the support portal.

2) Some colors characterize a bit of the company, changing the text color on portal will make it feel more personal.

3) An option to display the engineer name in the form of thumbnail will give great look to the portal.

4) Order of Content. Changing the order of Rep list, Session Key and Issue Submission will be another great customization.

5) Session Key can be provided as a pop-up or drop down text field. Reduces the content on portal.

Any more suggestions would be helpful.

  • Guest
  • Aug 26 2016
  • Planned