Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

Want to stay anonymous? Don't worry, no email address or name fields are shared on the public portal. You can create an account which lets you vote on other people's ideas and receive updates when your idea's status changes.

To learn more about how an idea becomes a feature, check out this infographic.


Start button for presentation recording

Feature request for Presentation feature. - Customer would like to have the presentation start recording when the start button is pressed. As of right now you have to have at least one person join before the presentation starts recording. Customer want it to record even if no one is able to join.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Nov 7 2016
  • Will not implement
  • Nov 7, 2017

    Admin response

    We believe the purpose of recording in a presentation in the majority of cases is when showing something to others. So this request appears a low likelihood scenario. Also, the workaround is to simply join the session through the browser from the same machine. Lastly, the presentation feature is not a strategic part of Bomgar's Enterprise Remote Support solution, but more intended for basic training in support scenarios, and therefore we do not plan to implement this at this time. If you disagree with our assessment or if we have misunderstood the request, please clarify in the comments.

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