Connecting from a mac technician console to a mac client works fine, but none of the keyboard shortcut work (Copy, paste, cut for example). In mac, it’s CMD-C, it would be nice to at least make them work when it’s mac to mac (technician and client), but would be even nicer if you would translate shortcuts between OS: Control-C would become CMD-C and vice versa
Thank you for the feedback. Context is key when using remote support, so it can get tricky to keep up with where the mouse and keyboard events should go.
For the best, most native-feeling experience when supporting a remote mac, expand the screen sharing window to Full Screen. When you do this, Bomgar knows that every keystroke and mouse event should go to the remote system.