Product Ideas Portal
Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.
The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.
Want to stay anonymous? Don't worry, no email address or name fields are shared on the public portal. You can create an account which lets you vote on other people's ideas and receive updates when your idea's status changes.
To learn more about how an idea becomes a feature, check out this infographic.
Hi,
I can see that this has been on your agenda for almost 3 years now. Bomgar have been fantastic in supporting us ensure that clinicians and staff can continue to operate when isolating due to COVID-19. This functionality is now vital as a high proportion of our users are Mac owners. Please accelerate the development and thank you for continued support
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We have a lot of GPs using MacOS at home and this is the same issue being faced.
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Our institution is primarily a Windows Environment, however we have some Admins who would like to use Mac devices as their main workstations and cannot due to lack of Smart Card support. Users would like this integration as soon as possible, as they cannot perform their job functions on these devices. We use Safenet USB tokens which work on Windows and Mac. Currently, the tokens only work on the Windows Rep Console at this time.
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In our organization, login to domain accounts require a smartcard. Local accounts are not allowed. So our remote Service Desk staff is not able to help MAC users when elevated access is required.
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Much needed feature.
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This would be an incredible instrument to me in my current environment when remotely supporting users in my enterprise env.
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Bomgar needs to add VSC support to Macs system for Gov and Enterprises that enforces a TFA environment. Without this support, Bomgar is limiting our tech's ability to support Mac Users remotely.
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