Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

Want to stay anonymous? Don't worry, no email address or name fields are shared on the public portal. You can create an account which lets you vote on other people's ideas and receive updates when your idea's status changes.

To learn more about how an idea becomes a feature, check out this infographic.


Reject or Remove sessions from General Queue

on 6/15 we had several computers show up in the General Queue in Bomgar. After looking at the naming convention and talking over with Security we could not find a reference for them. We decided they may be nefarious and wanted to remove them from General Queue but the only way to do this was to restart the app thereby killing off everyone's connection. There should be a way to do this elegantly without kicking out everyone. I don't think having to accept a session before killing it is a good thing. 

  • Guest
  • Jun 16 2017
  • Unlikely to implement
  • Attach files
  • Guest commented
    28 Jan 03:56pm

    I'm experiencing the same issue in our appliance and would like to have any of our support folks decline a random session that shows up in our queues.