We are seeing more and more users with UltraHD resolution devices. Using RDP jumps to the systems using shared accounts (provided by Vault and shared with all of our employees) gives a resolution requiring a magnifier.
What we would prefer to see is one or both of the options described below:
1) Support DPI scaling, referenced on https://blogs.technet.microsoft.com/kimberj/2017/01/30/rdphighdpi/
2) Add an extra option to the Bomgar Access Console for defining a default display size. For example a RDP Jump is configured with "Display Size: As defined in the client settings" and the Access Console settings is configured to use a 1920x1080 resolution by default. All sessions using that option now start with a 1920x1080 resolution for user A, whereas user B can have his local settings using 1600x900 for example but still use the same Jump shortcut.