Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

Want to stay anonymous? Don't worry, no email address or name fields are shared on the public portal. You can create an account which lets you vote on other people's ideas and receive updates when your idea's status changes.

To learn more about how an idea becomes a feature, check out this infographic.


Update Microsoft availibility status in Skype/Teams/Outlook based Bomgar use

This could be done via an integration with a ticketing system etc, but the idea is to set your status to "Busy" or "Do not disturb" in a chat system based on any combination of:

  • Severity of the issue (ticketing system)
  • Specific system involved (Bomgar Jump Item)
  • Number of Rep involved
  • Manually set from Rep/Access console
  • Number of sessions in progress
  • Guest
  • Sep 5 2017
  • Future consideration
  • Attach files