As an Infrastructure Admin I want to automate the process of on-/offboarding external vendors and other groups of users within Bomgar completely in order to save time and avoid mistakes while going through these repetitive steps.
Problem to solve:
- New vendor is created in AD and other relevant systems automatically
- Within Bomgar there's one Jump Group, Group Policy, Team, Jump Policy for each vendor
- In order for the new vendor to be setup in Bomgar there's a need to manually copy and adjust each object type mentioned above which creates relatively high effort and potential for mistakes