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53 Vote

API (CRUD) for Jump Group, Group Policy, Teams, Jump Policy

As an Infrastructure Admin I want to automate the process of on-/offboarding external vendors and other groups of users within Bomgar completely in order to save time and avoid mistakes while going through these repetitive steps.

Problem to solve:

  • New vendor is created in AD and other relevant systems automatically
  • Within Bomgar there's one Jump Group, Group Policy, Team, Jump Policy for each vendor
  • In order for the new vendor to be setup in Bomgar there's a need to manually copy and adjust each object type mentioned above which creates relatively high effort and potential for mistakes
  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Sep 20 2017
  • Released
  • Attach files
  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    5 Feb, 2019 07:16pm

    This has been sitting here for a year and a half.  Why isn't the API expanded to support user management or management of everything.  As Roland mentioned we need to make changes consistently and the only way is to script.   We have the same issue.  Most users are added via AD integration.  The problem is for example removing 2FA in case the user loses or replaces a phone.  Again there is no Rules Based Access Controls in the Admin GUI.  All or nothing.  At least with an Open API we could keep the help desk from doing bad things or making inadvertent changes.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    25 Jan, 2019 05:25pm

    Brice, I'd be happy to connect.  Sent you a message off of Aha so we can connect in order to discuss further.  Let me know if you do not receive it, so I can find the right contact information!

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    25 Jan, 2019 05:18pm

    Hey Chris!

    thanks for getting back to me so quickly! I reached this page through your support and I explained to him the use case. Basically, we want to provision our secure access for our partners through scripts which is faster and safer than using the GUI. Let me know if I can help !

    cheers

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    25 Jan, 2019 05:12pm

    Hey Brice, we have certainly been evaluating these use cases and we are working to prioritize features in this area.  I would be more than happy to get your direct feedback regarding these use cases, or others, if you would like to discuss directly.  

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    25 Jan, 2019 04:37pm

    everyone is doing Devops. Why not you ?

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    12 Jan, 2018 01:28pm

    want to bump this again as it's really state of the art that all bigger orgs want to utilize their IAM tool to completely manage these processes automatically and centrally.