Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

Want to stay anonymous? Don't worry, no email address or name fields are shared on the public portal. You can create an account which lets you vote on other people's ideas and receive updates when your idea's status changes.

To learn more about how an idea becomes a feature, check out this infographic.


Schedule access hours for Jump Items + ability to use approval process outside of these hours

As a System Owner I want to configure Bomgar in a way that I can let my external vendors jump to my endpoints at specific times, at the same time they should be able to login to Bomgar outside the configured hours and be able to request access through regular approval process in order to cover my normal operation process and also emergency situations, e.g. when the External Vendor monitors my systems and discovers a need to access outside of the configured hours.

 

In other words: In Jump Policy, allow the combination of 

Jump Schedule  Enabled

and

Jump Approval  Require a ticket ID before a session starts 
 Require approval before a session starts 

so that outside of the Jump Schedule times, it's still possible to jump after going through the approval process.

  • Guest
  • Sep 29 2017
  • Future consideration