As a System Owner I want to configure Bomgar in a way that I can let my external vendors jump to my endpoints at specific times, at the same time they should be able to login to Bomgar outside the configured hours and be able to request access through regular approval process in order to cover my normal operation process and also emergency situations, e.g. when the External Vendor monitors my systems and discovers a need to access outside of the configured hours.
In other words: In Jump Policy, allow the combination of
|Jump Approval|| Require a ticket ID before a session starts
Require approval before a session starts
so that outside of the Jump Schedule times, it's still possible to jump after going through the approval process.