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30 Vote

Hide Bomgar Jump Client System Icon

Hide the orange Jump Client Bomgar icon on the system tray on client systems. It will still run in the background on the computer as a service, but we would like it to not be visible to our users.

  • Guest
  • Feb 2 2017
  • Under evaluation
  • Attach files
  • Guest commented
    5 Apr, 2018 03:00pm

    We also prefer to have the jump client icon hidden. The icon itself serves no purpose and just tends to raise a lot of unnecessary questions from our 9000 users. We do not give the clients access to remove the jump client, so that isn't a problem. Some of our users think that they are being connected into every time the jump client connects to the server and they are a little touchy when they think someone is remoting into them.

  • Guest commented
    1 Feb, 2018 08:36pm

    This is also what we need so the client stops removing the jump client.