Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

Want to stay anonymous? Don't worry, no email address or name fields are shared on the public portal. You can create an account which lets you vote on other people's ideas and receive updates when your idea's status changes.

To learn more about how an idea becomes a feature, check out this infographic.


View IP when contact is connected via VPN

Feature Request::Ability to view public/private IP when contact is connected via VPN

When a intending to support a computer with a Jump Client on which the supported person is also using the popular Cisco AnyConnect VPN, our Bomgar Rep Console only displays the VPN IP address (as both the Public and Private IP), this means that I cannot access the client via vPro or a Jumpoint (which requires IP or DNS name (which is ofter also changed)).

  • Guest
  • Mar 15 2017
  • Unlikely to implement
  • Attach files
  • Guest commented
    4 May 06:06am

    Ivacy VPN is a desktop application for windows 10 users which allows them to bypass geo-restrictions and unblock content currently blocked in their regions. Ivacy windows VPN app can be downloaded and used quite easily.

    https://www.ivacy.com/download-vpn/vpn-for-windows/