Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

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Configurable timeout for local account email login code

What is the validity of the email login code? We are using it for external partner, and we have some complains about delay receiving email. In our environment, the delay is approx. 1-2 minutes, but some partners (where I have no knowledge of their environment) said it can be more than 10 minutes.

  • Guest
  • May 9 2017
  • Will not implement
  • Nov 30, 2017

    Admin response

    Email login codes have been deprecated in favor of TOTP.

  • Attach files
  • Guest commented
    10 Apr, 2018 06:47pm

    What is the TTL of the TOTP rest link provided in the email that is sent to the customer? We get similar complaints and its hard to troubleshoot if there was an issue with Bomgar, the customer didn't receive the email in time, or the customer simply didn't notice the email in time.