Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

Want to stay anonymous? Don't worry, no email address or name fields are shared on the public portal. You can create an account which lets you vote on other people's ideas and receive updates when your idea's status changes.

To learn more about how an idea becomes a feature, check out this infographic.

Delete specific session recordings

The customer would like to select and delete selected session recordings.

  • Guest
  • Aug 17 2016
  • Already exists
  • Attach files
  • Guest commented
    22 Jun 05:11pm

    When you go for delete options for session recordings it helps you to save more space. The a good place for you to get these ideas.

  • Guest commented
    11 Sep, 2018 02:53pm

    Being able to anonymize or otherwise remove sessions by Id would be fantastic, including an API endpoint for it. We currently need to anonymize sessions manually by using the gui and plugging in the customer's IP and finding the session from around the same time as requested. Highly inefficient

  • Guest commented
    9 Aug, 2018 05:30pm

    Individual session recordings can be deleted via GDPR pseudoanonymizer feature

  • Guest commented
    14 Nov, 2017 07:52pm

    We often assist clients who are using personally owned machines. Sometimes, even though they are made aware that remote sessions are recorded, they forget that and have personal sensitive information on their screen. It would be helpful if we could selectively delete those recordings. 

  • Guest commented
    31 Oct, 2017 03:41pm

    Agreed and making this idea public to get other feedback as we consider the impacts to GDPR especially as it relates to maintaining our solid audit trail.

  • Guest commented
    20 Dec, 2016 02:04pm

    @Tim, yes it could, depending on what is required to delete a specific session.  The benefit it would bring is compliance with initiatives such as GDPR, or corporate policies requiring removal of sensitive data.

    Would love to know more details from customers and prospects on how they are solving this today in other tools, or what requirements they are being held to where deleting specific recordings is their end goal.

  • Guest commented
    20 Dec, 2016 10:45am

    this would break the validity of the Bomgar audit.