Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

Want to stay anonymous? Don't worry, no email address or name fields are shared on the public portal. You can create an account which lets you vote on other people's ideas and receive updates when your idea's status changes.

To learn more about how an idea becomes a feature, check out this infographic.

Run VSC customer / rep on same machine

Customer support reps may need to become customers of other departments themselves (such as when internal helpdesk needs to install specialized support software on support rep's computer).

Currently, if the customer uses smart cards for authentication, they are unable to use them in the above scenario because VSC Rep and VSC Cust cannot be installed on the same computer.

  • Guest
  • Aug 17 2016
  • Planned
  • Attach files
  • Guest commented
    14 Nov, 2017 11:43am

    As we add more reps to our environment as well as enforce PIV use requirements this is a growing need for us. This is not yet critical but we are well on our way towards that condition.