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Test UDP connection from /appliance

Problem Statement:

Need to test UDP connections to RADIUS servers from /appliance

Target Audience / Persona:

Administrators setting up Bomgar authentication

Proposed Enhancement:

Enhance the current “TCP Connection Test” in /appliance under Support>Utilities to add the ability to specify the protocol (UDP) in addition to the current TCP default.


This can save hours of diagnostic effort when setting up RADIUS authentication.

  • Guest
  • Aug 17 2016
  • Planned
  • Attach files
  • Guest commented
    13 Dec, 2017 08:02pm

    There are several services that use UDP and this would be a quick diagnostic tool to help determine where the problem may lie.