Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

Want to stay anonymous? Don't worry, no email address or name fields are shared on the public portal. You can create an account which lets you vote on other people's ideas and receive updates when your idea's status changes.

To learn more about how an idea becomes a feature, check out this infographic.


Merged idea

This idea has been merged into another idea. The merged idea is not visible in this portal.

Stealth Mode Merged

The request was for the ability to have a few select representatives to launch a session in Bomgar without having the Customer Client appear on the taskbar, in essence a truly silent connection. Submitted a feature request on behalf of my security team. 

  • Guest
  • Aug 17 2016
  • Unlikely to implement
  • Nov 30, 2017

    Admin response

    We understand the legitimate use cases for this functionality and have created enhancements to make it much less obtrusive to start a session.  However, due to the sensitive nature and potential risk of a completely silent session start, this is not something we anticipate implementing.

    We hope you can understand our decision.