Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

Want to stay anonymous? Don't worry, no email address or name fields are shared on the public portal. You can create an account which lets you vote on other people's ideas and receive updates when your idea's status changes.

To learn more about how an idea becomes a feature, check out this infographic.

Splunk integration

We recently started looking into collecting logs relating to Bomgar support sessions for security monitoring and ran into a few questions. We currently have the appliance send logs remotely via syslog but for the most part that only captures the login/logout events of the support personnel. We'd like to also capture support session details, file transfer details, etc and get those into our centralized log repository. I don't see an obvious way to do this based on the documentation available on your website, so hoping you can help us with this requestsession 

  • Guest
  • Apr 11 2016
  • Already exists
  • Oct 31, 2017

    Admin response

    SIEM Tool Integration is now available in Bomgar Remote Support.

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