Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

Want to stay anonymous? Don't worry, no email address or name fields are shared on the public portal. You can create an account which lets you vote on other people's ideas and receive updates when your idea's status changes.

To learn more about how an idea becomes a feature, check out this infographic.


50 Vote

Avecto knowledgebase

Provide existing Avecto customers access to a knowledge base to search and remediate issues. Since the acquisition of Avecto we no longer have access to this information nor do we have access to the Defendpoint software.

  • Guest
  • May 15 2019
  • Support issue / Bug
  • Jun 23, 2020

    Admin response

    Please can you raise a ticket with BeyondTrust Support? If you are unable to access a download or a resource in the new customer portal, this can be resolved via the Support team.

  • Attach files
  • Guest commented
    23 Jun, 2020 04:26pm

    A response a year later? This was resolved 6 months ago.

  • Guest commented
    1 Nov, 2019 07:27pm

    Downloading the software now requires a ticket. I would like to be able to download the software through the portal.

  • Guest commented
    22 May, 2019 09:10pm

    Seriously. Why is a product we pay for suddenly not available for download? Need to communicate with your customers more if you want to retain them.

  • Guest commented
    20 May, 2019 06:12pm

    True...We do not have access to any of the Avecto thing after the boomgar acquisition. Please update the site ASAP