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67 Vote

BeyondInsight ServiceNow Connector for Ticket Validation to use UPN

With reference, to the current BeyondTrust ServiceNow Connector for ticket validation.

Currently a stage in the validation, the connector compares the logged on username in BI against the ServiceNOW username.

An alternate option should be created to compare against the UPN in BeyondInsight against ServiceNOW UPN.

  • Guest
  • Nov 10 2020
  • Planned
  • Attach files
  • Guest commented
    1 Jul 01:41am

    Yes Yes Yes

  • Guest commented
    5 Mar 06:57pm

    it would be great to be able to choose between SamAccountName, UPN or email as an identifier.