Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

Want to stay anonymous? Don't worry, no email address or name fields are shared on the public portal. You can create an account which lets you vote on other people's ideas and receive updates when your idea's status changes.

To learn more about how an idea becomes a feature, check out this infographic.


Reference case #CS0930645 : SNOW to use UPN format in place of SPM for user id validation

In BT, ticketing system, match is based on the SAM account user name. we want to match this using UPN format.

We cannot restrict client to use only SAM format, we should have option to use any format in BT and get it validated through Service Now

  • Guest
  • Jan 14 2021
  • Future consideration
  • Attach files