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Easily identify machines where the client/adapter have been uninstalled via Computers grid

It would be incredibly useful to visually identify in the computers grid when a machine has either the client, PMC adapter, or both uninstalled. Currently, if you uninstall the adapter the endpoint will remain listed as an active asset until the defined cleanup age from last communication. I would assume this is because no specific command is sent during the uninstall to let PMC know the machine is no longer active. If such a command could be sent, it would be much easier visually to identify redundant assets in the grid.

  • Guest
  • May 16 2019
  • Under evaluation
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  • Admin
    Peter Knight commented
    3 Jun 08:51am

    We will look into this... should certainly be possible where there is an adapter and no client, as the adapter is still communicating with the cloud console.

    Where the adapter has been uninstalled, this is typically dealt with via the last connected date within the console, ie. you can view endpoints which haven't checked in for a certain period of time, indicating an issue with them connecting in. But we can look at calling out "uninstalled" more explicitly in the platform