Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

Want to stay anonymous? No problem, you can still share your ideas with us. You can also create an account which lets you vote on other people's ideas and receive updates when your idea's status changes.

To learn more about how an idea becomes a feature, check out this infographic.


Add a product idea for the support portal

PLEASE GET RID OF SERVICE NOW PORTAL FOR SUPPORT.  THIS IS THE WORST THING I HAVE EVER SEEN.  I REPLY TO EMAILS THEY DON'T SHOW IN THE SUPPORT CASE.  

 

WHO IS THE GENIUS THAT CAME UP WITH THIS?

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Aug 23 2019
  • Support issue / Bug
  • Aug 26, 2019

    Admin response

    Hi Fred - Really sorry to hear you're running into such considerable challenges with the new support portal. The team has been working extremely hard to get this set up for all our customers globally and as you can imagine, it's a lot of work. I have forwarded your note on to the team in Support working on this. Given that the ideas portal (this site) is for product features, we may not be the best place for updates on the Support Portal issue you're facing. The Support team may be better suited for it if you want to reach out to them. But again, I have forwarded this to the global Director responsible for the Support Portal for further visibility. -BeyondTrust PM Team

  • Attach files