Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

Want to stay anonymous? Don't worry, no email address or name fields are shared on the public portal. You can create an account which lets you vote on other people's ideas and receive updates when your idea's status changes.

To learn more about how an idea becomes a feature, check out this infographic.


Customization of Ticket verification in PBPS with ServiceNow

When we integrate PBPS with ServiceNow, For any tickets being verified, you must ensure the Requestor is populated in the Assigned To field in the ServiceNow web portal. The User ID here must match the Password Safe User ID. If this strong requirement can be disabled by option selection in PBPS, then the operation of PBPS with ServiceNow can be more flexible, so more productive.

  • Guest
  • Mar 26 2021
  • Future consideration
  • Attach files
  • Guest commented
    19 Apr 10:50am

    Agreed.

    We have a corporate ServiceNow implementation that uses the employee ID as its user name. It is currently impossible to link this to our PasswordSafe instance.

    This check should be moved to the ServiceNow connector, and implemented using the "TICKET FIELD MAPPINGS" dialogue, allowing more flexibility.