Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

Want to stay anonymous? Don't worry, no email address or name fields are shared on the public portal. You can create an account which lets you vote on other people's ideas and receive updates when your idea's status changes.

To learn more about how an idea becomes a feature, check out this infographic.


Copy button for messages within customer client

When customers are trying to copy and paste from the BT chat window and another message is sent, the new message arrives on the customer side and the window scrolls to fit the new message (while the customer is trying to select text to copy), the select/highlight selects too much since the chat window scrolled. A way to mitigate this would be to have a copy button next to each message so that the customer can easily copy the text that we might send them.

  • Guest
  • Feb 18 2021
  • Future consideration
  • Attach files