Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

Want to stay anonymous? Don't worry, no email address or name fields are shared on the public portal. You can create an account which lets you vote on other people's ideas and receive updates when your idea's status changes.

To learn more about how an idea becomes a feature, check out this infographic.


Control automatic screen sharing depending on the session type (click-to-chat / full)

Automatic screen sharing is useful on all full support sessions but it is very annoying with click-to-chat sessions with chrome browser as screen sharing is not always needed with chat-sessions. It just confuses the customer as they are asked for permission at start of every click-to-chat sessions. We need the option to change the automatic behaviour depending on the session start method or something like that.

  • Guest
  • Mar 29 2021
  • Future consideration
  • Attach files