When starting a session, the "Screen sharing" tab is the default tab for the Reps and the huge green "Screen Sharing" button that used to initiate the full client download now goes directly to Chrome/Edge view-only screensharing. The full client screen sharing is now located on the "Web chat" tab. This causes extra steps for our Reps as remote control is almost always needed anyway.
Allow us to configure which is the defailt the default session tab, per-analyst in rep console, through ini.file or globally. That we we could be able to select the "Web chat" tab as default instead.