Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

Want to stay anonymous? Don't worry, no email address or name fields are shared on the public portal. You can create an account which lets you vote on other people's ideas and receive updates when your idea's status changes.

To learn more about how an idea becomes a feature, check out this infographic.

Make Auto-assign less intrusive

Auto-assign pop-ups can take over when techs are trying to communicate with Customers. Suggest to make the assignments part of the rep console, rather than an aggressive pop-up. Perhaps using the space directly below the auto-assign button in rep console and indicating a new session with a (1) on the home tab?

  • Guest
  • May 15 2021
  • Future consideration
  • Attach files