Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

Want to stay anonymous? Don't worry, no email address or name fields are shared on the public portal. You can create an account which lets you vote on other people's ideas and receive updates when your idea's status changes.

To learn more about how an idea becomes a feature, check out this infographic.


Manage Vault Credentials in RS Client

We use RS as an actual external support tool to support our software clients, rather than supporting our own internal users. With this, we have many jump clients that are client servers that we have local usernames/passwords to(we do not accept domain credentials from our clients for security purposes). The issue comes when local server credentials expire, our support team must change the password, and either send me the new password, or update it in a third-party password management tool. This is time consuming, and can be eliminated, if a permission to update credentials were available, along with a mechanism to update these credentials through the rep console. This could also be taken a step further by detecting the prompt for expired credentials, and automatically changing the password, and updating the Vault credentials.

  • Guest
  • May 17 2021
  • Future consideration
  • Attach files