Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

Want to stay anonymous? Don't worry, no email address or name fields are shared on the public portal. You can create an account which lets you vote on other people's ideas and receive updates when your idea's status changes.

To learn more about how an idea becomes a feature, check out this infographic.

10 Vote

Management - Outbound Event

We would like the ability to receive an email to our general support address anytime a new session is started from a client or a chat message is sent from a client.

  • Guest
  • Jun 17 2021
  • Future consideration
  • Attach files
  • Guest commented
    17 Jun 04:56pm

    Adding to this, we need a mechanism for the client user to initiate a chat session with a support representative on a unattended client station. The use case for this is a user at a station that is not near a phone or means to communicate with a helpdesk.