Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

Want to stay anonymous? Don't worry, no email address or name fields are shared on the public portal. You can create an account which lets you vote on other people's ideas and receive updates when your idea's status changes.

To learn more about how an idea becomes a feature, check out this infographic.


Option to set fields to require information before allowing a session to be ended.

We would like a way to make sure that all of our chats and support sessions are being associated with a ticket in SNow.

I would like to have the option within Bomgar to require "Edit External Key..." to be populated before allowing a session to be ended by the technician.

  • Guest
  • Jul 11 2019
  • Under evaluation
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